Shipping Times
Orders are shipped out within 1-2 business days after payment is received.
Delivery for AU orders usually take 1-3 business days depending on your location & will be shipped via Standard Post with tracking.
International orders usually arrive between 2-6 weeks, depending on your location. Your courier will be your national post company (USPS for the USA, Royal Mail for UK, La Poste for France, Deutsche Post for Germany, etc). All order are sent via Standard Post to try keep the costs low for you, but if you wish to have your order sent via Express Post please contact me for more details as the price depends on the size and weight of a parcel.
Note: It can take up to 6-8 weeks for international post to arrive in some cases, so please be patient.
Shipping Costs
Shipping cost depends on the delivery method and the weight of the package & are fixed according to Australia Post rates.
Buyers are responsible for any customs fees that may apply upon delivery.
I didn't recieve my order, what do I do?
I'm not responsible for lost or undelivered parcels but I'll do my best to assist you. That's why I only offer shipping with tracking to save on any headaches later.
International shipping usually takes 2-6 weeks depending on your location. If the deadlines have passed then you can:
- Check with your neighbours
- Go to your local post office/depot as if it was undelivered they will be holding your parcel. Your courier may have forgotten to leave a missed delivery card.
- Call your courier company to organise a re-delivery or to solve any issues, unfortunately, I can't do this on your behalf as the parcel is yours.
- Check the address on the order as you may have inputted the wrong address.
The deadline to file a lost mail claim is usually 3 months after the shipping date. If you contact me after the deadline, I won't be able to help you. :(
Parcels that are refused, unclaimed, or rejected due to unpaid customs fees are not eligible for a refund.
Damaged Items
I do my best to pack & ship with the utmost care to make sure you receive all items in perfect condition.
If there's something wrong with you order, please contact me within 14 days after delivery date. (You will also need to provide me photos of damaged items.)
I'm unable to accept responsibility for any packages that are damaged when it is clearly the fault of the postal service.
How to wash screen-printed apparel
Here's some recommendations for washing screen printed apparel:
1. Wash your t-shirt inside out
Turning your garment inside out prior to washing minimises fade and screen print
2. Cold wash
I recommend you wash your t-shirt at a cooler temperature (no more than 30C) to preserve the artwork and minimise shrinkage.
3. Don't use bleach or strong detergents
Use a stain remover on spots but try to stay away from bleach and other strong detergent products all together.
4. Do not tumble dry
High heat is possibly the worst enemy of screen-printed clothes. Air-dry will help keep the color for much longer.
5. Avoid dry cleaning & ironing
1. Wash your t-shirt inside out
Turning your garment inside out prior to washing minimises fade and screen print
2. Cold wash
I recommend you wash your t-shirt at a cooler temperature (no more than 30C) to preserve the artwork and minimise shrinkage.
3. Don't use bleach or strong detergents
Use a stain remover on spots but try to stay away from bleach and other strong detergent products all together.
4. Do not tumble dry
High heat is possibly the worst enemy of screen-printed clothes. Air-dry will help keep the color for much longer.
5. Avoid dry cleaning & ironing